We advise a broad range of clients ranging from multinationals to non-profits, SMEs and start-ups. We value all of our clients by giving them certainty on fees and delivering the high level, personal service they require. Our clients have one thing in common. They value and seek the highest standards of business ethics, integrity and corporate governance. We support our clients to achieve those goals.

We use creativity, innovation and commercial sense to meet our clients’ objectives, focusing on high quality service delivery. Our approach has been honed during many years of working within leading UK and international law firms, as well as in-house with multinational organisations. We aim to embody and deliver the best elements of legal practice. This means acting with integrity and speed, while providing value for money.

We seek to enable our clients – many of whom are in-house lawyers themselves – to be able to serve their organisations effectively. This means that they must be able to forecast and plan accurately, and to use our advice effectively to determine and support their corporate strategy.

Regulated by the SRA. SRA Number: 659964

Below is a brief summary of some of the sectors where we have developed specialist expertise. Please contact us about our expertise in any area not listed.

Media Law

We specialise in assisting a wide range of publishing organisations, filmmakers and other professionals to achieve their objectives while minimising legal exposure. We have global experience and expertise in dealing with such issues.

Corporate and Commercial Law

We are well equipped to deal with all aspects of an organisation's commercial and legal needs, including advising on contractual issues, company law and corporate governance.

Compliance and Anti-corruption

We are specialists in assessment and mitigation of regulatory risk. We advise on compliance challenges and investigations, as well as setting up effective compliance policies and frameworks tailored to the individual risk profile of the organisation and operations.

Intellectual Property Law

Egality Law can assist you in the UK, Ghana and internationally, to register and protect your IP rights.

Media Law

Advising on a number of high profile media issues involving defamation, privacy, and issues concerning injunctive relief.

Advising a major international digital media company on its defence in a ‘right to erasure’ or ‘right to be forgotten’ claim.

Advising various anti-corruption organisations on their exposure to libel risk and managing their prepublication legal strategies.

Compliance and Risk

Advising an international environmental NGO on global compliance issues, including instructing and managing relationships with local counsel in various jurisdictions in Asia, Asia-Pacific and Europe in order to deliver clear and consistent advice across the organisation’s many offices worldwide.

Commercial

For a prestigious UK Public Relations Agency, we have been instructed to advise on media law issues arising for the agency’s clients, and assist the agency in drafting its commercial contracts and related branding and commercial issues.

Advising a prestigious high-end horticultural company on a proposed publishing deal.

Egality Law is committed to the client service of the highest standards. Our clients deserve the utmost efficiency of service from a modern first rate law firm. This charter is based on a number of charters developed by Bar associations around the world. We welcome your feedback on how it might be improved.

Independence and Honesty

We will give independent, honest and accurate advice. This means we will not tell you what you want to hear, but we commit to providing advice that is legally sound and focused on your objectives. We aim to identify and fully understand the legal problem and your wider objectives. We will strive to ensure our advice and work is grounded in solving the legal problem, and meeting your wider objectives. We will think creatively, proactively and intelligently about legal problems, and offer innovative solutions in line with our clients’ objectives. Where we cannot meet your objectives, we will advise you of that, and our views on what best can be achieved in the circumstances.

A lawyer’s first duty is as an officer of the Court. We will uphold our duty to be honest and truthful to the court, our clients and third parties. We will also seek to comply with the applicable laws in any given circumstances, and while we will challenge the law fearlessly for our clients, we will not condone deliberate flouting of the law.
Egality Law has a zero tolerance to the giving or soliciting of bribes or other forms of corruption, at any time. We will neither do so ourselves nor condone any giving or receiving of bribes by anyone associated with a matter in which we are instructed.

Our approach at the firm

We aim to achieve the following at our firm:
We will be punctual – we will generally avoid you waiting in excess of 10 minutes for a pre-scheduled meeting.
We will maintain confidentiality and discretion. We will not discuss client business in any public setting.
We will keep files out of the view of visiting clients.
We will give you our undivided attention – putting other calls and distractions on hold until after the meeting.
If it is unavoidable that we have to deal with something else, we will keep it brief and avoid unnecessary delay.

Accessibility and responsiveness

You can have mobile phone numbers, skype and direct e-mail contact for our lawyers.
When out of the office, we will carry smartphones with remote access to email. If away for longer periods, we will set up out of office notifications.
We will answer our phones when you call us. When this is not possible, we will send you a text message to indicate when we will be able to speak to you.

We aim to respond to client communications within 24 hours, and preferably sooner.

We prefer to communicate by email, rather than by hard copy letter or fax. This is better for the environment and keeps our costs down, which in turn saves our clients money. If a client has a complaint, please let the lawyer working on the matter, our Principal, or our Practice Manager know. We will investigate and address the issue promptly, and let you know how the problem has been fixed.

Our work – procedures, costs and delivery

We will manage client expectations through clear client intake and cost estimating procedures.
We will communicate clearly and ahead of time regarding fees, costs, team members, deadlines, risks and outcomes.
We will discuss a proposed action with a client before we incur any fees.
We will read all documents clients or their counterparts send us. If there is a substantial body of material you send us that we do not consider to be relevant, we will inform you that we are not going to review it.
We will meet or work in advance of our deadlines, or let our clients know in advance if we cannot. This also applies to court deadlines.
Our bills will be clear, correct and prompt; they will be a format that meets the client’s needs.
We will review the first bill with the client and resolve any questions promptly.
At the end of any engagement, we will send a survey to find out how we can improve our service, and make changes based on what we are told by our clients.

Our expectations of our clients:

It is also essential for clients to help us to help them. We have the following basic expectations of our clients:
Attend meetings on time, or let us know if you are delayed. Overrunning meetings impact on our other work, which may inconvenience other clients.
Provide us with comprehensive information to enable us to advise and represent you. We must have all the relevant facts – both those that appear to support the client’s position, and those that appear not to. The more we know, the better we are placed to deal with problems.
Let us know of any specific deadlines you are working to, or particular time pressures, so that we can ensure we set our own deadlines accordingly.
Almost everyone expects us to work to short deadlines. The sooner we are instructed and have the necessary information, the sooner we can provide our work.
We appreciate our clients may be under financial pressure. We will always aim to provide cost-effective quotes for our work. We encourage our clients to be open about their budget for our work, so that we can have a clear early discussion about whether or not our work is affordable for our clients.
We will not work for clients who seek to corruptly or fraudulently influence matters on which we are working

Complaints Handling Procedure

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service, we have provided then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues. If you would like to make a formal complaint, please set this out in writing and address it to the firm’s Managing Partner, David Romain. You should expect a written response and a constructive approach to resolving this complaint within 5 working days. Making a complaint will not affect how we handle your case.

What to do if we cannot resolve your complaint

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.
Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:
Within six months of receiving a final response to your complaint, and
No more than six years from the date of act/omission; or
No more than three years from when you should reasonably have known there was cause for complaint.

If you would like more information about the Legal Ombudsman, please contact them.

Contact details

Visit: www.legalombudsman.org.uk
Call: 0300 555 0333 between 9.00 to 17.00.
Email: enquiries@legalombudsman.org.uk
Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ

What to do if you are unhappy with our behaviour

The Solicitors Regulation Authority can help if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic.
Visit their website to see how you can raise your concerns with the Solicitors Regulation Authority.

Please contact us via email:
Senior Partner: Korieh Duodu (kduodu@egality-law.com)
Managing Partner: David Romain (dromain@egality-law.com)

Tel: +44 20 7097 4928

Egality Law LLP

International House
24 Holborn Viaduct
London, EC1A 2BN